Our customer research solutions allow brands and eCommerce companies to get a better understanding of their online customers. Traditionally, brands had to use obtrusive pop-up survey interstitials or mass emails seeing low take-rates and biased answers. With Survata’s tech-driven research methods, survey your consumers across the internet anonymously and without any interruption to your site. You can also tag a consumer based on an online action (e.g. visiting a page, filling out a form, filling a shopping cart, etc.) and interview them later.
See why consumers are bouncing from a site and abandoning their shopping carts.
Understand the demographics, behaviors and attitudes of visitors to any online property.
Gauge interest for a new product or service before going to market.
Test how consumers go about accomplishing tasks on a site or app via a heatmap.
Learn more about Survata’s Customer Research Solutions — schedule a demo
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