Our Policy

This privacy policy governs the interactions between Survata, Inc. (“Company”, “we”, “us” and/or “our”) and individuals (“respondents”, “you”, “yours”) who engage with a survey across Company’s Network of publishers (“Network”). The Network is operated by Company to collect survey responses from respondents on behalf of Company’s clients. This Privacy Policy sets forth Company’s policy with respect to information collected from respondents across the Network.

Information We Collect

When you interact with us through the Network, we may collect information from you (“Response Data”), as further described below:

Survey Responses

When you engage with a survey on Company’s Network, you are granting Company permission to transfer and store your survey responses. These responses may be provided and/or sold to 3rd parties, such as the Company’s customers.

Survey Response Metadata

You also grant Company permission to transfer and store the “metadata” of your survey, including but not limited to: your operating system, your web browser, the time you completed each question of the survey, the amount of time it took you to complete each question of the survey, the IP address from which you engaged with the survey, and the geographic location from which you engaged with the survey. All of the Survey Response Metadata, with the exception of your IP address (covered below), may be provided and/or sold to 3rd parties, such as the Company’s customers.

Personal Data

We do not collect any Personally Identifiable Information from you. Your IP address is used to determine approximate geographic location only, and is never shared with 3rd parties. We do not run surveys across our Network that ask for any Personally Identifiable Information via a survey question. Company is not responsible for any special handling of Personally Identifiable Information that you submit unsolicited via a “free response” survey question on the Network.

By voluntarily providing us with the Response Data described above, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Response Data, you acknowledge and agree that such Response Data may be transferred from your current location to the offices and servers of Company and the authorized third parties referred to herein located in the United States.

Our Disclosure of Your Response Data and Other Information

The primary purpose of collecting your Response Data is to sell it to customers who submit surveys the Network. Below are some circumstances in which we may share your Response Data with certain third parties who are not our customers, without further notice to you.

Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Response Data may be part of the transferred assets.

Agents, Consultants and Related Third Parties

Company, like many businesses, sometimes hires other companies to perform certain business-related functions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Business Partners

Company may provide Response Data to our business partners in connection with the use and operation of the Company Services and other aspects of the Company business.


This Privacy Policy does not apply to any information collected by Company other than Response Data collected through the Network. This Privacy Policy does not apply to any unsolicited information you provide to Company through the Network or through any other means (“Unsolicited Information”). This includes, but is not limited to, information posted to any public areas of Company’s web site (//www.survata.com). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.


Company does not knowingly collect Response Data from children under the age of 13. If you are under the age of 13, please do not engage with any surveys across our Network or provide any other information to Company. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Response Data on the Network. If you have reason to believe that a child under the age of 13 has provided Response Data to Company through the Network, please contact us, and we will endeavor to delete that information from our databases.

Relationships with Other Web Sites

This Privacy Policy applies only to the Network. This Privacy Policy does not apply to your relationship with the 3rd party web sites that comprise our Network. Please contact the 3rd party sites that comprise our Network (i.e, the site on which you engaged with the survey) for information about their privacy policies.

We may receive information about consumers from 3rd party sites to enable targeted surveys on our Network. The collection and use of that data is governed by the privacy policy and legal terms of the data collector and the web site using the data; it is not governed by Survata.


Company takes reasonable steps to protect the Response Data provided to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission or form of electronic storage is ever fully secure or error free. Please keep this in mind when disclosing any Response Data to Company.

Changes to Company’s Privacy Policy

The Network and our business may change from time to time. As a result, at times it may be necessary for Company to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Response Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Network after any changes or revisions to this Privacy Policy will indicate your agreement with the terms of such revised Privacy Policy.

EU-U.S. Privacy Shield Framework

Survata complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Survata has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Survata commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Survata at:

You may contact us as follows:

  • Email: contact@survata.com
  • Telephone: (415) 745–8833
  • Postal Mail: Survata, 12 Gallagher Ln, San Francisco, CA 94103

Survata has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/ for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Access to Information; Contacting Company

To keep your Response Data accurate, current, and complete, please contact us as specified below. Please also feel free to contact us if you have any questions about Company’s Privacy Policy or the information practices of the Network.

You may contact us as follows:

  • Email: contact@survata.com
  • Telephone: (415) 745–8833
  • Postal Mail: Survata, 12 Gallagher Ln, San Francisco, CA 94103