Insights Summary: Nike + Colin Kaepernick

Survata conducted a study to determine consumer sentiment towards the Nike ad featuring Colin Kaepernick the week it aired. Metrics such as brand favorability, and purchase / viewing intent were included for both Nike and the NFL.

Summary
The sample was nationally representative of the US population on age and gender. Over one-third of respondents (35%) chose not to disclose their political affiliation, likely due to the sensitive nature of the survey topic.

Almost half of all respondents have purchased Nike in the past (48%). Ad recall for the Nike ad featuring Colin Kaepernick was 42% at the overall level. Those who reported having seen the Nike ad were more likely to view Nike favorably than those who had not seen the ad (29% to 16%).

Download the full Insights Summary Sheet here to get additional data broken down by age, gender, and political idealogy.

Survata interviewed 501 online respondents between September 7th–10th, 2018. The study was sampled within the United States, and was nationally representative of the US population on age and gender. The margin of error for this study at a 95% confidence level is 4.4%.

To learn about about Survata Market Research, please contact us.

Survata Snags Serial Entrepreneur and Market Research Veteran as First President

Read Dyna’s profile piece on MediaPost’s Data & Programmatic Insider.

Former UBMobile Founder and CEO Dyna Boen Will Lead Survata Market Research

SAN FRANCISCO — Leading Advertising Measurement and Market Research technology company Survata today announced it hired market research guru and former UBMobile co-founder and COO Dyna Boen as president of Market Research, the first appointment of its kind for the company. The announcement follows Survata recently closing its Series B funding round of $14 million.

Boen has spent her entire career in market-research technology and has been a part of multiple successful exits. Recognized as a well-respected influencer, educator and mentor in the brand marketing and research arenas, she successfully steered her most-recent endeavor UBMobile to a June 2018 acquisition by top market-insights firm CriticalMix. At UBMobile, Boen helped build its LifeTap mobile community and app, which included gesture-based surveys, video and image capture, GPS location and device-usage data, into what became known as the “Tinder” of market research. In less than two years, UBMobile assembled a client roster of many blue-chip brands, including Verizon, NBCUniversal, Sephora, Taco Bell and Pizza Hut.

Prior to UBMobile, Boen was co-founder and CRO of TrueSample, a research technology startup that was acquired by Imperium in 2017. In addition, Boen also was an early employee and executive at MarketTools and Zoomerang (the first online survey company), which were both acquired by SurveyMonkey.

“We couldn’t be more excited to have Dyna take the helm of our fast-growing market research business, which has amassed more than 2,500 customers in the last six years,” said Chris Kelly, co-founder and CEO of Survata. “ While we’ve had a successful journey so far, we recognized that Dyna’s deep experience, innovative approach and technology expertise in Market Research would allow Survata to more quickly become a complete platform for brand intelligence.”

Boen will lead all aspects of Survata’s Market Research business and plans her early focus on leveraging Survata’s unique tech-driven approach to conducting research, its Publisher Network, to build the company into a comprehensive brand-intelligence platform. Specifically, she plans to re-prioritize and deploy Survata’s existing technology assets, while also strengthening its mobile, geolocation and respondent-targeting capabilities. Pioneered at UBMobile, Boen also plans to integrate her signature ”3D Insights” approach into Survata, where stated and behavioral data are captured and combined with geolocation and real-time data.

“Technology has reshaped how marketing uses market research and how brands evaluate which companies to work with, and Survata is an example of how market research is expanding outside of just a niche function,” said Boen. “Survata will be the central hub of market intelligence for brands, and this appointment not only allows me to help them achieve this vision, but also to return to my entrepreneurial roots by building a team and a complete product.”

Boen also serves as a leader within the Women in Research organization, often mentoring up-and-coming stars within Market Research.

ABOUT SURVATA
Survata is a fast-growing measurement technology company that provides Advertising Measurement and Market Research to the world’s leading brands and agencies. The Survata platform provides the world’s fastest way to measure the branding impact of advertising, and measure the behaviors and opinions of consumers. The company is headquartered in San Francisco and backed by leading Silicon Valley venture capital investors. Learn more at www.survata.com

Webinar Recording – Accuracy Case Study: Panels vs. SurveyWalls

Accuracy Case Study: Panels vs. SurveyWalls

Thank you to the attendees to our 8/16/18 Greenbook Webinar, “Accuracy Case Study: Panels vs SurveyWalls”. We hope you enjoyed it. Couldn’t attend? You can access the slides and the recording here. Please feel free to pass these along to colleagues who may be interested.

We hope you can join us at a future Survata Webinar!

Interested in learning more about how Survata’s Publisher Networks yields higher response quality over in-person panels? Send us a note.

Webinar – Accuracy Case Study: Panels vs. SurveyWalls


Join us on Thursday, August 16, 2018 at 2 pm ET to find out if monetary incentives of panels could lead to bad data.

Survata will reveal the results of two market research studies (1 CPG, 1 Apparel) collected across both a panel and a SurveyWall to see which method offers better accuracy. Digital publishers want to monetize their content, and a simple SurveyWall can easily replace a paywall and allow consumers to access the premium content they desire by answering survey questions. Unlike traditional panels where survey respondents are compensated, a SurveyWall is a cashless transaction that can benefit the researcher, the survey respondent, and the digital publisher.

Register today to:

-Understand the difference between an in-person panel and online SurveyWalls
-Review the results of a study to see which method yields better accuracy
-Understand how different incentive systems can affect data quality

We will answer these questions:

-How do SurveyWalls differ from other offer walls?
-Can you determine feasibility of sample from a SurveyWalls vs. panel?

Save your seat >>

The Global Conscious Consumer with Jascha Kaykas-Wolff, CMO of Mozilla

Brand Knew is a new podcast featuring interviews with marketing leaders of major national brands. Hosted by Austin Moorhead, the podcast will dive into how consumers are changing and what brand leaders are doing about it. Survata is proud to be the sponsor – check out their fourth episode below with Mozilla CMO, Jascha Kaykas-Wolff, and be sure to subscribe for future episodes with marketing thought leaders.

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Brand Knew Ep. #4: The Global Conscious Consumer with Jascha Kaykas-Wolff, CMO of Mozilla

Mozilla, the company that makes the Firefox browser, competes with Google, Apple and Microsoft. Mozilla’s never going to win a traditional marketing battle against these goliaths, so instead they focus on long-term brand-building initiatives: art installations and advocacy for an open internet.

Listen to the CMO of Mozilla, Jascha Kaykas-Wolff, discuss his approach to brand building, their discovery of the global “conscious chooser” segment, and why he thinks it’s important to teach incarcerated individuals how to code.

Find Brand Knew Podcast on SoundCloud and iTunes and be sure to subscribe.

Survata ‘Tech Trust Index’ Finds Tech Brands Consumers Trust Most with Their Data

Amazon takes top spot by wide margin, but technology least-trusted sector

In a study of more than 2,600 consumers released exclusively with Business Insider, market and advertising research firm Survata today released its “Tech Trust Index,” a ranking of the top 15 tech brands most trusted by consumers’ with their personal data.

The Index, which asked consumers to rate many of the most well-known tech brands from one to five (one being most trusted; five being least trusted), found that Amazon was by far and away the most-trusted tech brand with an average score of 1.87. Amazon was the only company with a rating under two (2), with Paypal coming in second place with a 2.05 average rating.

The rest of the top 15 ranked as follows: Microsoft (2.13), Apple (2.26), IBM (2.41), Yahoo (2.43), Google (2.53), YouTube (2.58), eBay (2.78), Pandora (2.88), Facebook (2.90), Linkedin (2.97), Spotify (3.16), AOL (3.20) and Instagram (3.24).

Facebook, which recently has been at the center of a lot of consumer data controversy, seemed to create the most polarization among consumers, as they overwhelmingly either ranked it as most trusted (1) or least trusted (5).

In addition to identifying the top 15 most-trusted tech brands, Survata also studied consumers on a number of other questions regarding their data preferences. Those results include:

    -58 percent of consumers would not pay a tech platform a nominal fee to avoid it using their data. Only 8 percent said they would, with 34 percent unsure.

    -A surprisingly large one-third (33 percent) of consumers value the convenience technology adds to their lives more than their data privacy. However, the youngest age group (18-24) was the most likely (42 percent) to value convenience more than data privacy.

    -The consumer-technology sector was the least-trusted sector by consumers, even losing significantly to retailers, which have had their own battles with high-profile breaches. Unsurprisingly, healthcare was the most-trusted sector.

    -Nearly 70 percent of consumers think they should control when and how a public tech platform uses their data, even if they voluntarily put that data on that platform.

Survata conducted its Tech Trust Index study from April 23-26, interviewing 2,601 consumers. For more information on Survata’s methodology, please visit www.survata.com/methodology.

Survata at IIeX North America 2018

Survata was invited to speak at IIeX North America in Atlanta – one of the most innovative and disruptive Market Research Conferences. IIeX was designed to bring ideas that are changing the world of insights and connect researchers with the most future-focused MR pros from around the world.

Our session “Accuracy Case Study: Panels vs. SurveyWalls” will take place on Monday, June 11th at 11:40 AM:

Survata will reveal the results of two market research studies (1 CPG, 1 Apparel) collected across both a panel and a surveywall to see which method offers better accuracy. Digital publishers want to monetize their content, and a simple surveywall can easily replace a paywall and allow consumers to access the premium content they desire by answering survey questions. Unlike traditional panels where survey respondents are compensated, a surveywall is a cashless transaction that can benefit the researcher, the survey respondent, and the digital publisher.

Planning on attending? Send us a note to connect at IIeX.

To learn about about Survata Market Research, please contact us.

Amazon Takes 49 Percent of Consumers’ First Product Search, But Search Engines Rebound

Survata Bloomberg Amazon

As covered by Bloomberg, Survata’s Amazon study data powers some of the most important stats in business and brand intel.

Amazon Takes 49 Percent of Consumers’ First Product Search, But Search Engines Rebound
2017 Survata Study Finds 84 Percent in U.S. Expect to Buy Through Amazon This Holiday Season

A new study of 2,000 U.S. consumers by ad and market research firm Survata found that Amazon is still the top spot for consumers’ first product search, yet the company lost some ground to rebounding search engines like Google. Now, 49 percent of consumers turn to Amazon first when shopping for products online, with search engines taking 36 percent and retailers falling farther back at 15 percent. In 2016, a Survata study – previously commissioned by BloomReach – found Amazon at 55 percent, search engines at 28 percent and retailers at 16 percent.

Not only did search engines do better overall this year, but they also did very well – beating Amazon – when searchers were looking to be inspired and didn’t have a specific purchase in mind. Nearly 46 percent will start on search engines when they have no idea of what they want, with Amazon trailing at 39 percent. The remainder, 15 percent of U.S. consumers, said they’d start at a preferred retailer when they weren’t sure what they wanted. Related to specific product categories, electronics, apparel and home furnishings had the highest likelihood for consumers to start on a search engine over Amazon.

The rebound for search engines to 2015 study levels as consumers’ top choice could be attributed to the growing proliferation of mobile devices and traffic, coupled with the improvements in mobile search. Mobile commerce has grown rapidly in the last few years, and online-shopping traffic via mobile this holiday season is expected to account for more than half of retail visits for the first time. Search engines like Google have prioritized mobile search, and a previous study by Google found that search was the primary and most often used mobile-shopping tool.

However, with Amazon still having the advantage on search engines overall and a stranglehold on retailers, Survata also wanted to know why Amazon had that edge. Surprisingly, the study found that price was not the most common main factor consumers started on Amazon.

    -28 percent of consumers credited Amazon’s experience and easy-to-use navigation.
    -27 percent cited Amazon’s product variety and selection as their primary reason for starting there.
    -25 percent named prices as the reason, coming in a startling third place.
    -17 percent said Amazon’s shipping capabilities gave them the edge.

Amazon’s dominance over retailers was even more bleak as it related to holiday shopping. Conducted in the heart of this year’s record-setting holiday-shopping season, Survata’s Amazon study found that 84 percent of U.S. consumers expect to buy a gift on Amazon this year, with nearly half planning to spend at least 50 percent of their holiday budgets through Amazon.

How and where consumers choose to search for products online have significant implications on brand advertising, especially as the competition for advertising dollars between Google and Amazon stays hot. Survata’s Amazon study found that Amazon’s ads were slightly more trusted than Google’s, though not overwhelmingly. Approximately 31 percent of consumers felt that Amazon’s ads were better for finding trusted brands, compared to almost 22 percent for Google. Nearly half, 47 percent, felt that neither was better. A September analysis of 1,000 U.S. consumers by Survata found that 44 percent reported clicking on at least one sponsored product ad on Amazon, versus 46 percent who hadn’t. Approximately 10 percent said they didn’t use Amazon.

ABOUT SURVATA
Survata is a fast-growing technology company that provides brand intelligence to the world’s leading brands and agencies. Clients use Survata’s platform to talk to consumers after every touchpoint, from ad impressions and site visits to purchases and offline behavior. Survata integrates with the leading Data Management Platforms to enable powerful ad research, customer research and market research. The company is headquartered in San Francisco and backed by leading Silicon Valley venture capital investors, including YCombinator, SoftTech VC, PivotNorth Capital, IDG Ventures and Bloomberg Beta. Learn more at www.survata.com

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How Survata Clients are Shaping Markets

You read them in your daily life. You react to them to define your strategies. You use them to make your business case to customers in almost every marketing and sales effort. And, you may not even know that Survata was powering them.

Statistics powered by surveys are shaping and mapping business for every single market – whether it’s consumer or B2B. Survata is a leader in survey-powered thought-leadership, and many of our clients are driving the narratives.

We want to be your partner to help you seize the conversation. See how Survata clients have made waves in June in their respective industries.

*Public Relations: “Influencers Make Difference in Cause Marketing Campaigns” — O’Dwyer’s PR
Key Stat: 35 percent of adults engage with a cause because of an influencer

*Small Biz: “40 percent of small businesses have had cash flow issues within last year” — Small Business Trends

*E-Commerce: “Online Shoppers Deserve Better Than a Duopoly” — Bloomberg Opinion
Key Stat: 55 percent of online shoppers start on Amazon

*Personal Finance: “How Many Americans Are Living Paycheck to Paycheck” — CNBC
Key Stat: 49 percent of Americans are living by each paycheck

Start your own industry-defining study today by clicking here.

See Survata at the Quirk’s Event in Orange County

Quirks Event

Survata is proud to return to the Quirk’s Event this time in Irvine, CA. See our CEO Chris Kelly give an exclusive presentation on the power of Retargeted Surveys and how organizations can still collect insights while protecting the consumer journey.

The presentation will happen Wednesday, March 1st, 2017 at 3:15 PM. We will also be in the main Expo Hall in booth 711 – come and say hi!

See below for the full description of our Quirk’s presentation:

Retargeted Surveys: Collecting Insights While Protecting Customer Experience

Using annoying pop-ups or mass e-mails that end up in the spam folder? There is a more efficient way to survey your customers online without impeding their digital experience.

Retargeted Surveys is the approach of tagging your customers (whether from a site visit, CRM integration or DMP integration) then surveying them later across the Web. This means you no longer need to roadblock your customers with site intercept surveys or hit their inbox with requests for feedback. This leads to a more representative slice of your audience while respecting the customer experience. Plus, whatever you already know about the customer can be used to target the specific questions they see.

Survata will explore how researchers leverage this technology to study their customers. Hear the benefit to brands, e-commerce sites, media companies and more.

The Quirk’s Event will be held February 28-March 1, 2017.